AI Employee Core
15+ articles
Guide
Train Your AI Employee
Prepare knowledge base, tone, qualification questions, and handoff rules.
15 min read
Checklist
Chatbot Knowledge Base Prep
FAQs, exclusions, policies, and tone before deploying your AI chatbot.
Checklist
Guide
AI Knowledge Base Preparation
Structure documents, offers, and escalation rules for accurate AI responses.
11 min read
Voice AI
15+ articles
Guide
Voice AI Agents Overview
Build AI agents that handle inbound and outbound calls automatically.
8 min read
Guide
How to Create Voice AI Agents
Step-by-step setup for your first voice AI agent in iHub.
10 min read
Guide
Working Hours for AI Employee
Configure when your AI handles calls and when it routes to humans.
5 min read
Conversation AI
15+ articles
Guide
Getting Started with Conversation AI
Deploy AI that handles SMS, live chat, and social DMs simultaneously.
9 min read
Guide
Conversation AI Response Modes
Suggestive vs autonomous mode — when to use each and how to configure.
7 min read
Guide
Training Your Conversation AI Bots
Upload data, define scope, and test accuracy before launch.
12 min read
Agent Studio
15+ articles
Guide
Agent Studio Overview
Build multi-step AI agents that reason, decide, and take actions.
10 min read
Guide
Agent Studio Triggers
Set up real-time triggers that start your AI agents automatically.
7 min read
Guide
Agent Studio Template Library
Pre-built agent templates to deploy faster without starting from scratch.
5 min read
Knowledge Bases
15+ articles
Guide
Knowledge Base Overview
How knowledge bases power your AI Employee's answers and decisions.
8 min read
Guide
Knowledge Base Web Crawler
Auto-train your AI by crawling your website and product pages.
6 min read
Guide
Document & Rich-Text Support
Upload PDFs, Word docs, and formatted text as training data.
5 min read